Dynamics CRM — Loyalty Management Solution

We provide a Single Platform Ecosystem that integrates all deployments of your various data sources owned from Loyalty Program into a ONE SINGLE Platform which is future proof, easy to integrate with other systems and maintenance, offers flexibility to match your Business Process, simple and easy to maintain.

Loyalty Management Program

image

Microsoft Dynamics CRM — Loyalty Management Solution, phases of loyalty management, from account management and redemption management to analytics and feedback management. The system automates the process of managing Membership, Champaign, Rewards and Awarding obtained by customers along with the Redemption procedure. It helps you manage loyalty members through direct interaction, using a customer loyalty portal. The solution is based on Microsoft Dynamics CRM

  • Loyalty Management Features:
  • Enroll Members
  • Manage Member Profile
  • Define Tiers, Accrual, and Redemption rules
  • Reward Members
  • Analyze Customer Behavior
  • Join Loyalty Program
  • Update Profile
  • View Statements
  • Redeem Rewards
  • Refer Friends
  • Create Service Request

Dynamics CRM Workflow helps to send SMS, WhatsApp, Email, Website and Mobile App to customers regarding their activation confirmation and other campaign and escalation related cases. The browser-based solution is ready to use and user-friendly and requires minimal training

We recommend to integration using OTP for :

  • SMS
  • Email
  • WhatsApp
  • Facebook
  • Twitter
  • Chat

Have a our consultant to contact you!

We have a team of experts ready to help you set up loyalty programs and design customer journeys to create your customer experience!