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Integrated end-to-end enterprise contact center Omni-Channel from CISCO telephony, NICE recording, to social media channels. Microsoft Dynamics CRM has become the integral part of core systems within Bank Indonesia multidisciplinary division and ecosystem to achieve high stakeholders satisfaction.

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Initial Service Management (ITSM) solutions fully automating workflow and services. These might take the form of customers reporting issues login portals with internal platform authentication.

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Loyalty management solution on Dynamics 365 CRM, solution to create, manage, and analyze customer loyalty programs. Identify either repeat customers or potential repeat customers and send them incentives such as rewards points.

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Implementation Dynamics 365 CRM for Loyalty Membership program to help identify their customers. Manage member profile, reward members, loyalty program and redeem rewards

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Universitas Multimedia Nusantara implemented Microsoft Dynamics CRM to manage and monitor student starting from recruitment, admissions through prospect-to-graduate stages. Approach to every stage of individual student progress with quick access to pertinent and historical information about each future, current or past student.

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Asset Management Solution on Microsoft Dynamics for track status asset, life time history, In-active & expired and alerts on contract renewals. Automated, flexible scheduling maintenance management. Optimize the lifespan of assets and reduce costs and downtime

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Implementation of Dynamics 365 Business Central to plan, manage, and deliver specific functionality that supports business operations in manufacturing and the system is integrated into the reporting system at Beacukai

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Implementation of Dynamics Navision for finance, accounting, sales, purchase and inventory modules. Simplify different business processes in Rukun Raharja and all business units to be integrated in one solution. Integrated ERP with their tender system

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Maxpower is a company in the development of natural gas-powered power plants. Currently, maxpower has successfully implemented Dynamics Navision, the system is customized according to the business processes and needs of each division. An integrated and automated system to simplify the company's operational activities

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Implementation ERP for the retail industry that is integrated with Mobile Apps. Mobile Apps make it easy to track goods, such as in the check-in process, check-out of goods, transfer of goods, transfer of shelves making it easier for stock taking

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Implementation of Dynamics 365 business central integrated with Project Management. Solution Project Management for project archives, monitoring, controlling, managing every project activity and ensuring that the project is successful. Project Management that goes beyond detailing tasks, resources, deliverables, schedules and project cost budgets

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Currently, CTI Group has implemented Microsoft Dynamics 365 Business Central to improve and integrate business processes across its business units.

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